Reader questions,
answered plainly

Before you trust a guide about your skin, it’s fair to ask who wrote it and what they stand to gain. Here are straight answers about how Lapilita works, what it does and doesn’t do, and where our figures come from.

ON THIS PAGE

The publication

Guides and medical advice

Costs and quotes

Getting in touch

THE PUBLICATION

Who we are,
and what we're not

Who writes Lapilita?

Lapilita is a small, independent website for Australian readers, written in mostly plain English. Our long-form Journal articles are bylined, so you can see who wrote each piece. For the standards every guide is held to, read how we research our guides.

Are you really independent?

Yes. Most information about treatments comes from people selling them. We don’t sell treatments, so our job is simply to explain what a treatment involves, what it costs and what to watch for, then leave the decision with you.

Can I buy or book anything through Lapilita?

No. Nothing is sold or booked on this website. We don’t perform treatments, run a salon or clinic, sell skincare products or take bookings. Lapilita exists online only. There’s more on why in About Lapilita.

GUIDES AND MEDICAL ADVICE

What a guide can do,
and where it stops

Do your guides replace medical advice?

No. Our guides help you understand a treatment well enough to decide whether to look into it further. They aren’t the right fit if you have a skin condition, a reaction or a medical issue. In those cases, please speak with a qualified health professional.

Who are the guides written for?

Australian readers who are new to treatments or are weighing one up. If that’s you, the Start here path assumes no prior knowledge. The guides hub then goes topic by topic.

PLEASE NOTE

If you’re dealing with a reaction or a complication after a treatment, don’t wait for a reply from us. Our contact form isn’t for personal medical advice or urgent concerns. Seek help from a health professional directly.

COSTS AND QUOTES

Where the figures come from,
and what they can't tell you

Where do your cost figures come from?

Every treatment price or cost range in our cost guide comes from a dated, citable source. Clinics often quote only a single session, so we cost the whole journey: sessions, maintenance and aftercare.

Can you give me a personal quote?

No. Only a practitioner who has assessed you can do that. What we can do is help you prepare: budgeting for treatments covers what to ask so a quote reflects the full course, not a single visit.

Will a real person read my message?

Yes. A real person reads every message, and replies usually come within a day.

What can I write in about?

You can ask a question a guide doesn’t cover yet, suggest a topic, or tell us about something you think is wrong. It’s free.

What happens if I spot a mistake?

We welcome corrections openly. Tell us what you’ve found, and include the source if you have one, so we can check it properly.

GETTING IN TOUCH

Reader questions,answered plainly

Who we are,and what we're not